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QUESTIONS & Answers

709 questions

05 Jun 2023

Hello From where do you ship online USA orders? I am located in Egypt and have a shipping address in NewYork and China to which arrives sooner USA or China? China is in not in your drop down countries list Thanks in advance

Hello.

Shipping to address in China would be sooner.

Could you please kindly send an email to store@sure-electronics.com to tell us your shipping address in China? We will make an offline order for you.

Have a great day~

03 Jun 2023

Hello Is it possible to input digital signals I2S or Toslink to APM2 ? Is it possible to change the slope of the APM2 or 4x100 JAB5 6 DB , 12 DB, or 24 DB Many thanks in advance

Hello.

1. You can input I2S signal to APM2. Here is a video for your reference.

https://www.youtube.com/watch?v=f-kkrjyV6ZA

2. You can adjust the filter slope of JAB5 or APM2 through SigmaStudio programming or Miumax.

Wish this could help you. Have a great day~

29 May 2023

Hello - I have a ICP5 I'm using with Sigma Studio to program/modify a *.dspproj file in a JAB5 amp. I followed all the steps in the user guide, loaded the USB driver, upgraded the firmware via MIUMAX for JAB5, and loaded the *.HEX file as directed in the guide. My Acer Windows 10 laptop recognizes the ICP5 (Universal Serial Bus Controllers - Analog Devices USBi is displayed in the Device Manager. However, every time I select "Link Compile Download" I get an error message - "A USB communication failure has occurred. If the development hardware is connected, check the cable connections or try resetting the device". Any ideas on how to connect to the JAB5? Thanks, Armando

Hello.

Could you please kindly provide us some videos or pictures showing the connections and operations?

You can send to store@sure-electronics.com.

We will reply to you as soon as we receive your email.

Have a great day~

22 May 2023

Hi, I wonder if youy could share some shots from the schematic for JAB5 how the STANDBY and MUTE signals are emplemented? I expect that both MUTE and STANDBY are controlled by the MCU (or signal level sensor HW) but also from external signals in J10 connector!

Hello.

MUTE and STBY on JAB5 is enabled by open-drain pull-down.

STBY of J10 and J11 are connected together.

Have a great day~

22 May 2023

Bonjour Je souhaite brancher une carte electronique pour un VU Metre avec votre JAB2V2[764]. J'ai besoin d'une sortie line pour le signal .Pouvez vous m'aider et me dire si on peut l'avoir avec votre ampli? Merci à vous

Hello.

You can use the subwoofer output port on JAB2v2 after modifying the frequency of this channel in the SigmaStudio.

Have a great day~

22 May 2023

Is there a manual for the BDM8-A?

Hello.

Here is the datasheet of BDM8 for your reference.

https://store.sure-electronics.com/images/documents/BDM8%20TPA3255%202x300Watt%20Class%20D%20Bluetooth%20Audio%20Amplifier.pdf

BDM8-A is the simplified version of BDM8.

Have a great day~

19 May 2023

Hi, is it possible to deactivate the automatic standby (when no audio is present) on the Jab 3+ to keep it always on ? Best

Hello.

JAB3+ is equipped with Signal level sensor system. When there is no audio detected for long time (5min), JAB3+ will enter into standby mode for lower power consumption.

Wish this could help you. Have a nice day~

17 May 2023

Hello, I bought a JAB5 from you but when testing I see a strange rise in amplitude starting around 2kHz which rises to +8dB at 20kHz. The DSP is set to flat and I also checked with an oscilloscope on the ADAU1701 outputs and the response is flat, so it appears to be in the power amplifier stage. Are you able to comment on this please? Kind regards, Frank Vine

Hello.

You need to modify the bypass program based on the providing DEMO program, which contains necessary basic settings for JAB5 to work properly.

Here is the demo program for your reference.

https://store.sure-electronics.com/images/documents/JAB5_ADAU1701_DemoProgram_2021.02.05.zip

Have a great day~

15 May 2023

Hi, I'm using JAB5 4x100W board and I have a question: There is a 3p connector called "Control Compatible Port" (J10). Pin 3 is named "MUTE". Can this pin be used to mute the power amplifier by pulling it low (towards GND) with an external switch? Or is this signal controlled by other HW on the board? Best regards Markus

Hi.

Yes. It can be used for mute function.

Short circuit "MUTE" and "GND" to mute amplifier.

Have a great day~

15 May 2023

Hello, I wish to make a modification to my order, if possible. I'd like to upgrade to the 4x30w amplifier and happily pay the difference please. Please let me know what you think thank you, Mitchell Brown ORDER #0000008000 STATUS AWAITING SHIPMENT Created At May 14, Sun, 2023 @ 03:25 AM

Hello.

Our sales will contact you.

Have a great day~

15 May 2023

What is the best Solar Panel to be used with the PS-BC12113?

Hello.

It suggested to use DC15-24V solar panel whose power is more than 30W.

Have a great day~

10 May 2023

(PS-BC12113 what will the Battery lifetime be aproximatly with this board toghether with the jab 5 at 50% volume

Hello.

It depends on the battery power and the output power.

Take 18W 26650 Lithium battery as an example. Assume you play soft music, and the output power is 10W.

The estimated playback time is 18*5/10 = 9 hours.

Wish this could help you. Have a great day~

10 May 2023

Hello there. I would like to know how to put a volume pot on 1 x 60Watt Class D Audio Amplifier Board - TPA3118[442]. Thanks.

Hello.

There is no port on this 1x60W - TPA3118 for volume control.

You can add a volume control board with this amplifier.

Have a great day~

04 May 2023

I there a way to get access to the DSP DAC outputs on the JAB5 Amplifier. I would like an Analog Line output. Thanks

Hello.

Plese note that all DAC ports are occupied by amplifier IC.

If you want analog line output, you can connect an I2S DAC decode board through the I2S output port.

Here is a product for your reference.

https://store.sure-electronics.com/product/AA-AB41131

Have a great day~

04 May 2023

I want to use 2 of the battery holder BCPB4 for my bluetooth speaker How can i link them to get more battery life and how do i connect them to my amplifier

Hi.

It's not suggested to operate like you mentioned above. It will cause the malfunction of protection and balance circuit.

Have a nice day~

04 May 2023

Hi, I would like to upgrade the JAB5 board with real audio grade capacitors in the analog signal paths from the DSP to the TDA7498 IC! I expect that there are in total 8 ceramic capacitors on the board that needs to be replaced! Which are they? Could you provide a list with the component reference designators and a placement drawing of the PCBA? It is so time consuming to measurte each signal path on the board :-)! Best regbards Markus

Hello.

Please refer to the attached picture and note the green boxes which indicate the capacitors.

Please be aware that modifying components may void the warranty and any resulting damage will not be covered.

Have a great day.

04 May 2023

I don't believe that this device is capable of 50 watts per channel x8 (that's 400 watts total power output). 50 watts total power I believe, that's 6.25 watts per channel. your description says 8 x 50w, as in 8 channels at 50w each?

Hello.

Do you mean KAB9 amplifier board?

KAB9 is an 8CH amplifier board, delivering 50W into a 4Ohm load with a 24V power supply per channel.

Wish this could help you. Have a nice day~

28 Apr 2023

Does the JAB5 4X100watt amplifier board support dual audio on IOS13 and above? Thanks

Hello.

Do you mean TWS function?

JAB5 doesn't support TWS function.

Wish this could help you. Have a nice day~

28 Apr 2023

Greetings, I have 4 JAB5 amps and ICP5. I can get GUI to update then show JAB5 connection but have no control of sound. 3 times now the GUI has connected to amp and had strong clipping. I can get BT to work and have tried pausing music before connecting but did not make a difference. We are considering using many more of these and would like to have the interface working before we decide.

Hi.

Please take the following steps and try again.

1. Upgrade ICP5 firmware through PC UI

2. Disconnect ICP5 with PC (No connection with any device, important!), set the switches for remote control

3. Connect ICP5 with JAB5

4. Power up JAB5

5. Finally, connect ICP5 to PC for control

Here is a video for your reference.

https://www.youtube.com/watch?v=omNGryYGzSw

If there is still problem, please send us a video so that we can help you solve it.

Wish this could help you. Have a nice day~

23 Apr 2023

A have a HIVI M8N speaker( 8ohm, 80w RMS,160w peak) and 2x Dayton tcp115-4( 4 ohm, 40w RMS, 80w peak). I really tried finding some Bluetooth amplifier like (1x100w 2x50w) suitable for my diy project, what would you recomand?

Hello.

Thank you for your interest in our products.

You can take a look at JAB series, amplifier boards integrated with Bluetooth and/or DSP.

Have a nice day~

28 Apr 2023

Hello, I bought an aa-bk31394. I have it hooked up to a battery of 48 volt. When turning on de bms I have A popping sound true the speaker. How can it be fixed? Thanks in advance,

Hello.

Sorry for the late reply.

Please try to turn on Signal Detection switch on the input extension board.

If there is still popping sound, please send a video to us so that we can help you pinpoint the problem and solve it.

Wish this could help you. Have a nice day~

19 Apr 2023

Hi! I'd like to use APM2 with WM8804 S/PDIF AND IIS/I2S AUDIO SIGNAL TRANSCEIVER as S/PDIF input. In this case, I should set I2S input in SigmaStudio as slave (transceiver as master clock). If I turn on my SPDIF source after I turn on APM2, or if it changes the sample rate (say I change the input of my TV set feeding the SPDIF input), will APM2 reconfigure its clock on the fly? Also, will the DAC follow the sample rate of the SPDIF? Thank you!

Hi.

Thank you for your interests in our products.

ADAU1701 won't change sample rate automatically.

Besides that, if you use ADAU1701 as salve mode, you need to get clock signal from WM8804 transceiver board.

Wish this could help you. Have a nice day~

11 Apr 2023

Hello, I ask you to deactivate the newsletter to my email address (bardelg@web.de) At the moment I have no need. Thank you very much

Hello.

Your email address has already been removed from the newsletter.

Have a nice day~

11 Apr 2023

Hello. I am looking to see about a DSP with a web-based user interface. I would like control of the settings without the need for physical connection. I am looking to be able to, as an example, walk around and adjust a subwoofer with my phone browser. Any suggestions?

Hello.

Maybe you can take a look at WONDOM JAB3, an audio amplifier board integrated with ADAU1701 DSP.

After connection with ICP3 programmer, it supports APP control. So, you can download the APP on you phone and adjust on it.

Here is the product link for your reference.

https://store.sure-electronics.com/product/AA-JA32172

Wish this could help you. Have a nice day~

07 Apr 2023

can you share the Bill of materials required for a 3 way active crossover speaker for a 2.1 setup require the wiring diagram and the technical note

Hello.

2-way crossover is enough for 2.1 system.

You can take a look at stereo JAB2 and mono JAB3.

https://www.youtube.com/watch?v=uDU5oW40AbM

Or you can take a look at JAB4 or JAB5, which is amplifier boards with ADAU1701 DSP and can be configured as 2.1 output mode.

Wish this could help you. Have a nice day~

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