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Warranty

ONE YEAR WARRANTY

Sure Electronics warrants that the Products manufactured or sold by Sure Electronics will be free from defects in material and workmanship for a period of twelve (12) months from the date of completion of installation at the end-user side. 

Warranty (including No Hassle Replacement) doesn't apply in the following cases:

  • The product has been internally manipulated by personnel that are not authorized by Sure Electronics. 
  • Usage that is not in accordance with product instructions. 
  • Problems caused by using accessories, parts or components not supplied by Sure Electronics.
  • Incorrect power supply connection.
  • Water damage.
  • Misuse, clear abuse or incorrect accessory connection.
  • Warranty is limited to the product itself; it will never cover possible personal damage or damage to other equipment such as speakers, furniture, external cabling, etc.
  • Any equipment or components that were not included in your product as originally sold to you.

RETURNS 

For all returns, including warranty returns, you must pack your WONDOM product carefully and include all accessories and documentation. We reserve the right to charge for any damage to the WONDOM product, and missing part fees may apply.

Please contact Customer Service <store@sure-electronics.com> prior to returning any product to receive a return authorization. We recommend that you use a traceable method of shipping for your protection. We will pay for shipping to return any product to you.


Copyright 2018 @ Sure Electronics Co., Ltd.

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