Return & Refund
If for any reason you are not satisfied with your purchase or simply change your mind, feel free to return it in new, pristine condition for a full merchandise refund within 2 months of your purchase.
Returns by post
When posting your items back to us, it’s important you first authorize your return by contacting with our Customer Care team:firstname.lastname@example.org. Once authorized, please use the returns label included in your original delivery. If you no longer have your returns label, please make sure you clearly mark your parcel with your order number and full name, and return to:
Sure Electronics Co., Ltd. 3F, Building F6,No.9, Weidi Road, Xianlin, Qixia Dist., Nanjing, China
Refunds are processed within 3-5 working days of receiving your returned items, and are refunded back to your original payment method.
Please ensure you retain proof of delivery as we cannot be held liable for items lost in transit if no proof of delivery is available.